How to withdraw funds

Complete KYC verification first

You must complete identity verification (KYC) before your first withdrawal. If you have not done this yet, go to Dashboard → Verify Account and submit your documents.

Go to Withdrawals

From your dashboard, click "Withdrawals" in the navigation menu. You will see your available balance and a button to request a new withdrawal.

Enter the withdrawal amount

Enter the amount you want to withdraw. The minimum withdrawal is UGX 1,000. You cannot withdraw more than your available campaign balance, which is the donations received minus the 7.5% platform fee already deducted from each one.

Check what you will receive

A disbursement fee of 4% of the amount you request is deducted from the payout. It is the cost of sending the money to your mobile money account or bank. You receive the amount you requested minus this fee, and your available balance goes down by the full amount you requested. The Platform fees explained page has a worked example.

Choose your payout method

Select how you want to receive the funds: MTN Mobile Money, Airtel Money, or bank transfer. Enter your mobile number or bank account details.

Add a note (optional)

You can add a note explaining what the funds will be used for. This is visible to the admin team during review and helps speed up approval.

Submit your request

Click "Request Withdrawal". Your request is sent to the YouFundMe admin team for review. You will receive an email confirmation that your request was received.

Wait for approval and disbursement

The admin team reviews withdrawal requests within 1 business day. Once approved, funds are disbursed within 3–5 business days. You will receive an email notification at each stage.